Remote Customer service Jobs · MS Excel

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  • Lead customers through the process of requirements gathering to align with best practices and drive toward solutions.
  • Take complex client and solution concepts and articulate them to audiences of varying perception levels.
  • Plan, manage, and perform application build, test, and deployment activities.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

  • Handle inbound and outbound customer support via phone, email, and chat for energy efficiency programs.
  • Assist applicants and program participants with rebate status, scheduling, submittal procedures, and program guidelines.
  • Complete administrative duties and professional outreach while maintaining high customer satisfaction.

AdNet/AccountNet, Inc. is a management consulting firm that provides high-quality staffing and executive search services. Founded in 1990, it is an 8(a), WOSB, and WBE-owned company that emphasizes unconditional acceptance and belonging in its culture.

  • Manage all order processing activities and act as a one-stop shop for field operations needs.
  • Update QAD ERP and CRM systems and maintain the customer database.
  • Work with sales teams to ensure on-time order fulfillment and resolve scheduling or shipping issues.

SI-BONE is a publicly traded medical device company that pioneered minimally invasive sacropelvic solutions with its iFuse Implant System for SI joint fusion. The company is fast-growing, has been used in over 90,000 procedures, and values agility, creativity, and teamwork.

  • Contact healthcare providers to obtain and verify required medical record documentation.
  • Respond to telephone and written inquiries promptly and professionally, resolving issues efficiently.
  • Serve as a liaison between providers and internal departments while processing and validating received records.

Empower AI provides AI-powered solutions for federal government agencies, focusing on health, defense, and civilian missions. Headquartered in Reston, Va., the company has three decades of experience and is recognized as a 2024 Military Friendly Employer, supporting a diverse and veteran-friendly workforce.